13. Warranty Expired















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1
Repeat

A: I need to have my computer fixed.

B: What's the problem?

A: I think it has a virus.

B: Did you buy your computer from us?

A: Yes, I bought it from your store.

B: Did you get the warranty on your computer?

A: Yes, I got the warranty.

B: My computer is showing that the warranty you bought is expired.

A: You can't be serious!

B: You're going to have to pay to have your computer fixed.

A: How much is it going to cost?

B: It's going to be about $120.


2
Repeat

A: I need you to fix my computer.

B: What problems are you having with it?

A: There is a virus on my computer.

B: Did you get your computer from our store?

A: I purchased my computer from your store.

B: Did you buy the warranty for your computer?

A: I did purchase the warranty.

B: Your warranty apparently expired two months ago.

A: Is that right?

B: It's going to cost you for us to fix your computer.

A: How much?

B: To fix your computer, it's going to cost you about $120.


3
Repeat

A: Can you fix my computer?

B: What's wrong with it?

A: I believe that it has a virus.

B: Where did you get your computer? From us?

A: Yes, I did.

B: Did you purchase a warranty for the computer?

A: I believe that I purchased the warranty.

B: Our records are showing that your warranty expired last month.

A: I don't believe it.

B: I'm sorry, but it is going to cost you to get your computer fixed.

A: How much will it cost me?

B: It'll run you about $120.


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