A: Is there someone I can talk to about a payment question?
B: Yes, we can handle that here. How can I help you?
A: My paycheck that just arrived is less than last week's check.
B: Did you work at all during the last pay period?
A: Yes, actually, I did make a little bit of money.
B: Did you report it on your Continued Claim Form?
A: Yes, I showed that income on the Continued Claim Form.
B: Well, we deducted a portion of the income that you made from this week's check.
A: Maybe I just shouldn't show the income then.
B: That is cheating and, if you get caught, you will be fined and disqualified from collecting unemployment.
A: I have a question about my payment and need someone to help me.
B: Yes, I would be happy to answer a question about payment. What do you need help with?
A: I can't figure out why my paycheck this week is smaller than last week's.
B: Did you generate any income during that time period?
A: I made a little bit of money, but not much.
B: Did that income show up on your last Continued Claim Form?
A: I claimed the work I did on the last Continued Claim Form.
B: When you are able to find work and get paid, we always take away part of your check.
A: That being the case, I don't think that I am going to show the income next time.
B: Don't do it! If you get caught making false statements, you can have your claim closed.
A: I was wondering if someone in your office could help me with a question I have about my payment.
B: I would be happy to answer any questions you might have.
A: My paycheck seems to be smaller than the one I received last week.
B: What about income? Did you make any money during that period?
A: My old employer gave us a couple days of work during that period.
B: When you filled out your Continued Claim Form, did you show that income?
A: Of course I wrote down the work that I had done on the Continued Claim Form.
B: What happens is, when you make money, we take part of your benefits away.
A: I am not going to show any income from now on then.
B: I wouldn't do that if I were you. There is a severe penalty if you get caught making false statements.
Practice the Conversations of This Topic with Mike