**1.**

**A:** Excuse me, Professor. I think there might be an error in my test score.

**B:** Sure. Do you think that the total is wrong or that you got something marked wrong that should have been marked right?

**A:** I think that the percentage is incorrect.

**B:** Let's just go over all of it to double-check.

**A:** Sure, let's do it.

**B:** Here is the answer sheet. Do you see a place where I marked something wrong that should have been right?

**A:** I don't see any mistakes.

**B:** OK, now that we've gotten those straightened out, let's total the score.

**A:** Yes, let's total it.

**B:** Well, if I total that like this and divide by this number, I get this total. Do you agree?

**A:** Yes, you're right.

**B:** Well then, we are all straight. Have a good day and thanks for bringing that to my attention.

**2.**

**A:** I was looking at my test score and think that it should be higher.

**B:** Is the math wrong or the way the answer was marked?

**A:** I think an answer got marked wrong that should have been marked right.

**B:** These things can happen; let's double-check the answers first to be sure, all right?

**A:** That would be great!

**B:** Look at the answer sheet and compare it to your answers. Do you see any place where I made a mistake in grading?

**A:** This one right here should be right.

**B:** Yeah, I see the same thing; now we can do the math and check that, right?

**A:** Yeah, let's do the math.

**B:** I count all of the correct answers, total them, and divide by the total. Does this look right to you?

**A:** Looks pretty good.

**B:** Thank you for caring enough to check on your scores; keep studying!

**3.**

**A:** Could we go over some things, because I think my test score is wrong.

**B:** What do you think is wrong, the math or the way your answer was scored?

**A:** Both.

**B:** I am willing to take a second look because teachers make mistakes, too. Will that work for you?

**A:** Yeah, I'm ready.

**B:** Check your answers against the ones on the answer sheet and let me know where you see the mistake.

**A:** These look strange.

**B:** Yes, I agree; let's move on to the calculating of the score. Would that be OK?

**A:** OK, let's do the calculation.

**B:** We add all of these up and divide by this and that gives us this percentage.

**A:** I see.

**B:** Anytime you have a question, please feel free to ask!