1.
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A: Good morning, is this Ryan?
B: You are speaking with Ryan. How can I help you?
A: Ryan, this is Malia, and I need to call in sick today.
B: What seems to be the problem?
A: I went hiking and have terrible poison oak.
B: When did you get that?
A: I think I got it on Saturday, but it just showed up today.
B: What are you doing for it?
A: The doctor prescribed an ointment and gave me a shot.
B: Good. You probably should be much better by tomorrow.
2.
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A: May I speak to Ryan, please?
B: This is Ryan you are speaking with. What can I do for you?
A: Hi, Ryan, this is Malia, and I will not be coming to work today.
B: What is wrong with you?
A: I have really bad poison oak and can't stop itching.
B: How long have you had it?
A: I've had it a few days, but the rash really got bad last night.
B: How have you been treating it?
A: I have some lotion that the doctor gave me, as well as an antihistamine.
B: That should work. I'll see you tomorrow when you return to work.
3.
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A: I would like to speak with Ryan.
B: This is Ryan. How may I help you?
A: Ryan, this is Malia, and I am afraid that I am feeling a bit under the weather.
B: Do you know what the problem is?
A: I have a horrible rash from poison oak.
B: Have you had it a long time?
A: The doctor said that I probably have had it a few days.
B: Have you been using anything for it?
A: I bought some over-the-counter lotion, and I am taking an antihistamine.
B: That will probably take care of your symptoms. I'll see you tomorrow.
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