19. Calling the Water Company


A: Is this the water company?

B: This is the water company. May I help you?

A: As a matter of fact, you can.

B: What do you need?

A: In a few days, I'm going to be moving.

B: Okay, and what do you need help with?

A: I'm going to need the water turned on in my new house.

B: When do you need your water turned on?

A: I'm going to need it done by Saturday.

B: That shouldn't be a problem.

A: What do you need from me in order to do that?

B: All I need is your name, social security number, and your new address.


A: Am I speaking with someone from the water company?

B: Yes. Can I assist you with something?

A: I certainly hope so.

B: What's the problem?

A: I will be moving into a new house in a few days.

B: What exactly do you need my help with?

A: I'll need you to turn the water on in my house.

B: What day are you moving in?

A: I'm moving in this Saturday.

B: We can help you with that.

A: Do I need to give you any information?

B: You need to give me your full name, social, and the address of your new house.


A: I need to speak with someone from the water company.

B: Is there something that I can do for you?

A: Actually, there is something I need help with.

B: How may I assist you?

A: I'm going to be moving in a few days.

B: How can I assist you with your move?

A: My water needs to be turned on.

B: Okay, when exactly will you need this done?

A: I need the water turned on no later than Saturday evening.

B: I can have it turned on for you by then.

A: What information do I need to give you to have that done?

B: What I need is your social security number, full name, and your new address.

Practice the Conversations of This Topic with Mike