1Applying for a Library Card

2Applying for a Passport

3Asking Questions at the Information Desk

4Asking the Librarian for Assistance

5Reserving a Book

6Late Fees

7Borrowing a Book from Another Library

8Checking Out a Book

9Checking Out a Magazine

10Checking Out a Video

11Paying for Damage Made to a Book

12Returning Books Late

13Using a Computer

14Using a Copier