82. Return a Smartwatch Bought Online

Why did Cheryl want to return the smartwatch?
1. It was broken when it arrived
2. It didn't look like the picture online
3. It didn't feel comfortable on her wrist
4. It was the wrong color
What unexpected problem did Cheryl face at the store?
1. The store refused to help her
2. The clerk was rude to her
3. There was a power outage
4. She had to return it by mail, not in-store
How did Cheryl feel when she learned she had to ship the smartwatch back?
1. Relieved
2. Angry and shouting
3. Disheartened but determined
4. Excited to try again
What does Cheryl find ironic about the situation?
1. She got the wrong item
2. Online shopping was supposed to be easy, but returning the item was difficult
3. She lost the receipt
4. She wanted a different model instead
Which sentence best describes Cheryl's attitude at the end of the story?
1. She gives up on online shopping forever
2. She remains hopeful that things will improve
3. She decides to only shop in stores
4. She plans to complain to the company