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290. Getting Cable
Anthony wanted to get cable television for the
apartment he rented with his wife and children.
especially was interested in seeing channels from his
country. He called the local cable company to
up. There were many options for Anthony to
from. The basic service was the least expensive,
it didn't include any of the channels from
country. So Anthony signed up for a package
included channels from his country. However, that package
't include cartoon channels that his children liked to
. So he added an expanded package to include
channels. That still left out channels that showed
series that his wife liked to see. So
signed up for a special promotion that included
premium channel for one month free.
representative set an appointment to send a technician
Anthony's house in a week. The appointment wasn't
an exact time. Instead the customer service representative
the technician would come between noon and 2:00
the afternoon. When the technician arrived, he set
a converter box and digital recorder box to
family television in the living room. The technician
Anthony a remote and a channel guide. Anthony
to sign some papers before the technician left.
, his wife, and their children enjoyed the hundreds
channels they now had thanks to cable. One
after the technician came and installed all of
equipment, a bill arrived. The bill totaled almost
dollars. Anthony could not afford to pay that
on a monthly basis. He discussed it with
wife. They decided not to keep the channels
their country and the premium channels his wife
. The only extra channels Anthony kept were the
channels for his kids.