7. Calling to Report a Cockroach Problem (1)



1.

A: I have a little problem with room 507.

B: What exactly seems to be the problem, Mr. Sandals?

A: I found cockroaches in my room.

B: Cockroaches, sir? That's unbelievable.

A: I've seen at least nine different cockroaches in my room.

B: Sir, are you sure you haven't seen the same silverfish nine times?

A: There are nine cockroaches in my room. I don't have time for your disbelief!

B: I apologize. One moment, please, while I transfer you to my supervisor.



2.

A: I'm in 507. I have a few problems with my room.

B: What is that problem, sir?

A: There are cockroaches in my room.

B: Are you sure, sir? Flies I could believe, but cockroaches?

A: I've counted nine different cockroaches, and I accidentally stepped on another one.

B: Sir, we run a spotless and cockroach-less hotel.

A: You dare to doubt me?

B: I'm sorry, sir. Let me transfer you to my supervisor.



3.

A: There's a big problem with my room. I'm in 507.

B: Would you tell me the nature of the problem, sir?

A: I have cockroaches crawling in my room.

B: Perhaps you saw a silverfish, sir.

A: I've seen nine more cockroaches than I wanted to see.

B: Sir, you haven't been drinking by any chance, have you?

A: How dare you question my statement!

B: Forgive me. You're 100 percent correct. Allow me to transfer you to my supervisor.


4.

A: There's a major problem with room 507.

B: I'm sorry to hear that. Please tell me the exact problem.

A: This room is overrun with cockroaches.

B: There has been an occasional silverfish in the hotel, sir.

A: I stopped counting at nine.

B: Sir, this hotel just passed a thorough insect inspection with flying colors.

A: Your inspector needs spectacles. The fact is that cockroaches are running rampant.

B: I apologize, sir. Just a second, while I transfer you to my supervisor.


5.

A: I'm in 507, and I have a big problem.

B: I'm so sorry. Kindly tell me what the problem is, sir.

A: Everywhere I look, I see cockroaches.

B: Perhaps you could look again, sir, to double-check.

A: The next cockroach I see will be number ten.

B: Mr. Sandals, I've worked here five years without seeing one cockroach.

A: I've already suffered enough without listening anymore to you!

B: You're right, sir. Please let me transfer you to my supervisor.

6.

A: I have a little problem with room 507.

B: Problems are what we're here for, sir. Please tell me your problem.

A: This room is filthy with cockroaches.

B: Were you wearing your glasses when you noticed them, sir?

A: I've already seen nine of them and, as they say, eight is enough!

B: Sir, sometimes a fast elevator ride makes our guests see spots.

A: You are not in a position to question my vision or my statement!

B: I'm very sorry, sir. Will you please hold while I transfer you to my supervisor?



Practice the Conversations of This Topic with Mike